Privacy Policy

MarketingAI ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. It applies to all users of marketingai.ink and our associated services.

---

1. Data Controller

MarketingAI is the data controller for personal information collected through this website and service. You may contact us at contact@marketingai.ink regarding any privacy questions.

2. Information We Collect

We collect the following categories of personal data:

• Account information: name, email address, password (hashed), and profile details provided at registration
• Billing information: payment method details processed securely via our payment processor (we do not store full card numbers)
• Usage data: features accessed, creatives generated, session duration, and click patterns within the platform
• Technical data: IP address, browser type and version, device type, operating system, and referring URL
• Communications: messages you send us via email or support channels
• User-uploaded content: images, brand assets, and other files you upload for creative generation

3. How We Use Your Information

Purpose	Legal Basis
Providing and improving the Service	Contract performance
Processing payments and managing subscriptions	Contract performance
Sending transactional emails (receipts, alerts)	Contract performance
Sending marketing communications (with opt-out)	Legitimate interest / Consent
Analytics and product improvement	Legitimate interest
Fraud prevention and security	Legitimate interest / Legal obligation
Complying with legal obligations	Legal obligation

4. Cookies and Tracking

We use cookies and similar tracking technologies. Please see our Cookies Policy for full details.

5. Sharing of Your Information

We do not sell your personal data. We may share it with:

• Service providers: cloud infrastructure, payment processors, analytics providers, and email delivery services who process data on our behalf under strict data processing agreements
• Legal authorities: when required by law, court order, or to protect our legal rights
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for up to 90 days for backup and fraud prevention, and longer where required by law.

7. International Transfers

Your data may be transferred to and processed in countries outside your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses to ensure adequate protection.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at contact@marketingai.ink. We will respond within 30 days.

9. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security assessments. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or prominent notice on our website. Your continued use of the Service after changes constitutes acceptance.

12. Contact

For privacy-related inquiries, contact us at contact@marketingai.ink.